Customers do spend some money on their equipment and should at least be able to use the basics. I cannot understand either, that this issue should not be important enough to trigger an update, even if there are no other fixes. I filed a support request the day release 3.16.1 was installed (Nov 25), and would have expected to have had some advice from the support team. Nevertheless, I am a bit disappointed to find the information that M4A files are concerned in the forum more or less by chance. Some other users may not have enough disk space readily available, tripling (copy and backup) a few TB just like that … So I do not want to experiment too much any more, my choice though. Then, since Apple Monterrey release there was an issue with complex characters (Chinese seems to be working, but French and German characters must be a dread □). I had tried a different converter, which removed the artwork except from first track when tags were changed. I use Switch to process conversions, as I can modify the tags as I like.
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